4/3/2023 0 Comments Argen corporation![]() ![]() Argen’s innovative digital services provide the most complete digital solutions to dental laboratories of all sizes. Today, Argen Digital has grown to over 100 printing and milling machines running 24 hours per day, 6 days per week serviced by over 150 people. Today, Argen’s 40,000 square foot facility houses alloy production, Argen Refining, Zirconia Manufacturing and Argen Digital. Working for a growing innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry.By 2010, Anton had positioned the company to start fully integrating into digital and by 2011 Argen officially opened the digital outsourcing center – Argen Digital. Knowledge of cGMP regulations ISO 13485, 21CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169 and TG(MD)R Sch3 preferred. Strong analytical and critical thinking skills.Ībility to learn technical concepts by reading work instructions and standard operating procedures, and completing on-the-job training. Strives to continuously build knowledge and skills.Įxcellent verbal, written, and interpersonal communication skills. High School diploma or equivalent required. What does it take to be a qualified candidate? Maintains an understanding of information/data required to be collected for technical and adverse events/ reportable complaints to ensure compliance with regulations and directives. Maintains a working knowledge of company policies and procedures, departmental processes, and associated procedures and work instructions. Reviews record documentation and follow-up activities for completeness and timelinessĬloses cases according to established guidelines to meet required timelines Works with the Quality department to ensure all high-risk cases are properly analyzed. Sterilizes returned product that may have been in contact with a patient.Ĭoordinates restocking of undamaged products. Inspects returned products, ensures return reasons are accurate, and completes final root cause analysis. Provides return status updates upon request from internal support teams.Įnsures customers receive credit for their returned products, if applicable. Reconciles quantities of returned products within the ERP system.Ĭommunicates with customers who have not returned their products in 30/60/90 days. ![]() ![]() Notifies internal support team if returned product is not associated with an RMA. Matches returned products with the RMA case number on file. Receives and sorts returned products in a timely manner. Responsible for processing all incoming returns and ensuring that the associated complaints are accurately tracked through the CRM system. The Returns Specialist works alongside the complaints handling team to facilitate timely returns from Argen customers. Argen’s products are FDA regulated and ISO certified. Argen provides our global customers with affordable, high-performance products and industry-leading customer service. Argen continues to invest in innovative research and development, continually improving on our current products and developing new solutions for the dental industry. Founded as a precious metals company in South Africa, Argen has evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions. If you thrive in a fast-paced and dynamic environment, and want to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.Īrgen is a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Argen Corporation currently has an exciting opportunity for a Returns Specialist to join a growing, technology-focused and service-oriented team. ![]()
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